Today's leaders,
teams and organizations need to be excellent at handling
conflict. In the 1980's we learned "praise in public
and criticize in private," and in 2010 we are finding
this is not enough. Mastering the art of giving feedback
and resolving conflicts in multiple settings, not just
behind doors, models how to constructively say what
needs to be said and keep teams moving quickly. Creating
a culture and environment that promotes honest, respectful
disagreement and discussion can save time, money, and
prevent costly mistakes and delays.
GLC's complimentary webinar
will provide a step-by-step conflict model and multiple
skills to assist you in difficult interpersonal situations.
